![]() ![]() The following functions and features are available with Update in April 2018: We would like to take this opportunity to thank you for your suggestions and feedback in the customer survey. In the logged-in area, you will immediately receive the available contact options via the navigation point “Info & Contact” – regardless of whether you are currently in a transaction or on the overview page directly after logging in.For new customers, a confirmation page with all contact information appears after successful registration.However, these can be found in the eBilanz-Online forum as well as via the Excel visualization of the taxonomy at Contact optionsīased on last year’s customer survey, we have placed the contact options of our free and certified customer service more present for you: These often contain items from the taxonomy that are not shown in the usual speaking item names, but with their technical names. In one specific case, however, you may already have come into contact with the ERiC: The error messages that appear when creating the e-balance sheet come directly from the ELSTER Rich Client (ERiC). However, the ERiC does not appear to you as the user. The ELSTER Rich Client (also abbreviated ERiC) checks tax data for plausibility and transmits it encrypted via a secure connection to the servers of the tax authorities. Update of the ELSTER Rich Client (ERiC) to version 35.2 The following functions and features are available with Update in March 2022: ![]()
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